Let's Ride Now!

Accessibility Statement for Zump:

At Zump, inclusivity is at the heart of everything we do. We are committed to providing equal access to transportation for all individuals, including those with disabilities. Our drivers pledge to uphold our anti-discrimination policies and make reasonable accommodations as required by law and our internal guidelines.
We welcome riders who travel with service animals or use wheelchairs or other foldable mobility devices that can be safely stored in the vehicle’s trunk or backseat.
Furthermore, the Zump app offers accessibility features designed to enhance the experience for riders with varying abilities. We continually strive to improve accessibility and value feedback from our community to ensure we meet the needs of all passengers.
Thank you for choosing Zump for your transportation needs. We are dedicated to providing a safe, convenient, and inclusive ride-sharing experience for everyone.
Zump is blazing a trail towards enhanced mobility and independence for riders with disabilities through its groundbreaking features:
  • Effortless Transactions: Bid adieu to the hassle of cash handling during your journey with Zump’s cashless payment option.
  • Instant Access to Mobility: No more waiting on dispatchers; with Zump’s app, riders with disabilities can seamlessly traverse from one destination to another at the tap of a button.
  • Transparent Fare Structure: Zump’s upfront pricing feature ensures that riders are in the know about trip costs upfront, eliminating any guesswork or potential for deception.
  • Equitable Access for Everyone: Discrimination has no place in the realm of Zump. Each rider is automatically connected with a nearby driver, ensuring equal access to dependable and affordable transportation.
  • Welcoming to All: Zump’s commitment to inclusivity extends to riders with service animals. Whether blind or low-vision, passengers can trust that drivers adhere to Zump’s rigorous Community Guidelines and Service Animal Policy, ensuring a seamless journey for all.